Privacy Policy
Last updated: December 12, 2025
Introduction
ONZACK AG ("Company", "we", "us", or "our") operates Warnli (https://www.warnli.ch). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
Data Controller
ONZACK AG
Switzerland
Email: warnli@onzack.com
Information We Collect
Account Information
When you create an account, we collect:
- Email address
- Name
- Password (encrypted)
- Company name (optional)
Monitor Data
When you use our monitoring service, we collect:
- URLs you choose to monitor
- Check results (status codes, response times)
- Alert history and notifications sent
- SSL certificate information
Usage Data
We automatically collect:
- IP address
- Browser type and version
- Pages visited and features used
- Date and time of access
- Device information
Payment Information
Payment processing is handled by our payment provider. We do not store complete credit card numbers or payment details.
How We Use Your Information
We use collected information to:
- Provide and maintain the Service
- Monitor your endpoints and send alerts
- Process payments and manage subscriptions
- Send service-related communications
- Improve and optimize the Service
- Detect and prevent fraud or abuse
- Comply with legal obligations
Data Storage and Security
Swiss Hosting
All data is stored exclusively in Switzerland, benefiting from:
- Strong Swiss privacy laws
- Federal Act on Data Protection (FADP)
- No obligation to foreign governments
- Strict data sovereignty
Security Measures
We implement appropriate technical and organizational measures:
- Encryption in transit (TLS 1.2+)
- Encryption at rest
- Regular security audits
- Access controls and authentication
- Regular backups
Data Retention
We retain your data for as long as your account is active or as needed to provide the Service. After account deletion:
- Account data: Deleted within 30 days
- Monitor data: Deleted within 30 days
- Logs: Retained for up to 90 days for security purposes
- Backups: Purged within standard backup rotation (up to 90 days)
Your Rights
Under applicable data protection laws, you have the right to:
Access
Request a copy of your personal data.
Rectification
Request correction of inaccurate data.
Erasure
Request deletion of your personal data.
Portability
Receive your data in a portable format.
Objection
Object to certain processing of your data.
Restriction
Request restriction of processing.
To exercise these rights, contact us at warnli@onzack.com.
Data Sharing
We do not sell your personal data. We may share data with:
Service Providers
- Hosting providers (Swiss data centers)
- Payment processors (for billing)
- Email service providers (for notifications)
All providers are bound by data processing agreements.
Legal Requirements
We may disclose information if required by law or to protect our rights, property, or safety.
Cookies
We use essential cookies for:
- Authentication and security
- Remembering preferences
- Maintaining sessions
We do not use tracking or advertising cookies.
Third-Party Links
Our Service may contain links to third-party websites. We are not responsible for their privacy practices.
Children's Privacy
The Service is not intended for users under 16 years of age. We do not knowingly collect data from children.
International Transfers
For users outside Switzerland, data is transferred to Switzerland for processing. Switzerland is recognized as providing adequate data protection by the European Commission.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or through the Service. Your continued use after changes constitutes acceptance.
Contact Us
For privacy-related questions or to exercise your rights:
ONZACK AG
Email: warnli@onzack.com
Website: https://warnli.ch
Supervisory Authority
You have the right to lodge a complaint with a supervisory authority, particularly in Switzerland:
Federal Data Protection and Information Commissioner (FDPIC)
https://www.edoeb.admin.ch